the following is the theatre policy on babies in arms. This has been made necessary due to the large number of inconsiderate parents with babies in arms which has led to other customer’s enjoyment of the show spoiled.
We apologise for giving you this leaflet but during these shows numerous complaints have been made by other patrons regarding babies in arms.
All Babies in arms must be paid and accounted for. This keeps us in line with the correct licensing of the theatre.
Babies crying must be removed from the auditorium as quickly as possible. This is to avoid disruption to other customers.
Changing of nappies must be carried out, out with the auditorium.
Babies being fed and winded, please ensure that when winding your child every effort is made to avoid your baby being sick. We have had numerous complaints and had claims from customers who have had their evening/performance wasted due to babies being sick over them. If for any reason your baby is sick please inform a member of staff who will arrange for the on duty cleaner to clean this up.
Please consider the customer behind you when handling your baby; it is important that you do not block the view of the child or patron behind you, thus spoiling the show for them.
Please consider the customer in front of you at all times.
Please ensure that other customers can exit the row with the minimum of disruption.
In the event of evacuation please ask an usher if you need assistance.
Please do not argue with staff, if you are requested to remove your baby from the auditorium they will only be considering other patrons when asking you to do this.
Arguing with staff only disrupts other members of the audience and will lead to you being removed from the premises.
Please turn off your mobile phone and only use in an Emergency situation.
All Auditorium staff are appointed First Aider’s if required.
I hope you appreciate our concerns and hope that you can comply with the above, in the event of other customer’s enjoyment being spoiled by inconsiderate parents we will always ask the person making the disturbance to leave the theatre.
This leaflet has only been issued to avoid any unnecessary disturbance to other members of the audience and I hope you appreciate our concerns.
